Terms & Conditions

Effective Date: May 12, 2025

1. Introduction

Welcome to SparkleStay-pl. By accessing or using our platform, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

2. Scope of Service

SparkleStay-pl is a booking platform that connects users with curated accommodation options across Poland. We facilitate hotel reservations but do not own or operate the hotels listed.
By using our platform, you confirm that you are at least 18 years old and legally authorized to make bookings on your own or on behalf of others.

3. Booking & Payment

  • All bookings are subject to availability and confirmation.
  • Prices are displayed in Polish Złoty (PLN) and include applicable taxes unless stated otherwise.
  • Payment is processed securely through our approved payment gateways.
  • Some accommodations may require payment at the hotel, while others may be prepaid. This will be clearly specified at checkout.

4. Cancellations & Modifications

Cancellation policies vary by hotel and are displayed during the booking process. Please review them carefully. Refund eligibility depends on each property’s individual terms.

5. User Responsibilities

You agree to provide accurate and current information during the booking process and to comply with any hotel-specific rules and policies.

6. Intellectual Property

All content on the website—including text, images, logos, and layout—is the property of SparkleStay-pl and may not be used or reproduced without written consent.

7. Limitation of Liability

SparkleStay-pl shall not be held liable for service disruptions, booking errors caused by third-party providers, or force majeure events (e.g., natural disasters, strikes, pandemics).

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the site after changes constitutes acceptance of the updated terms.

9. Contact

📧 Email: privacy@sparklestay-pl.com
📍 Address: ul. Nowogrodzka 27/3, 00-511 Warsaw, Poland
📞 Phone: +48 572 880 214